COVID-19 Outbreak: How To Handle Maintenance Requests And Protect Multifamily Staff ?


May 20,2020

PRESENTER(s): Paul Flogstad

11:30 AM ET | 10:30 AM CT | 8:30 AM PT | 60 Minutes
  • Webinar Instruction will be emailed on your registered email address 3 days prior to webinar
  •  | 
  • Web Download / e-Transcript will be shared in 7 working days from the date of webinar

Download Attendee Material

Conference Material (Password Required)

The recent crisis of the coronavirus Disease (COVID-19) calls for enhanced cooperation between public health authorities, homeless service systems, and other partners at the local level. To support these partnerships and the vulnerable households served, relevant federal agencies are issuing guidance from experts on lessons learned from previous response efforts to infectious diseases. Also, Millions of U.S. homeowners are being impacted by the COVID-19 National Emergency. FHA has mortgage relief options, including the COVID-19 Forbearance, that homeowners with FHA insured mortgages can use to defer or reduce your monthly mortgage payment, if needed.

This Webinar provides an update for owners, managers, and other providers of multifamily housing facing challenges in responding to the COVID-19 virus.

This one-hour webinar is presented live and includes best practice such as:
  • Guidance for preventing the spread of the covid-19 virus at retirement communities, independent living facilities and other housing for older adults
  • The guidance also includes a checklist of steps that these facilities can take to prepare for an outbreak of the virus
  • Addressed the steps that should be taken by a HUD-assisted property when there is a confirmed COVID-19 case at the property

Session Highlights:

    • How to handle maintenance requests
    • How to protect multifamily staff
    • How to proceed with leasing tour and meeting resident and prospects
    • Understanding Legal Liability and Obligations
    • Leasing office
    • Resident events
    • Staffing Considerations
    • Collecting rent
    • Pending evictions
    • Resident Infection
    • How to prevent the spread of the virus
    • Late payments and flexibility
    • Senior Housing
    • Communication with tenants
    • 10 ways to keep residents engaged during Covid-19
    • All the latest HUD guidelines on Multifamily operations

    Who Will Benefit:

    • Property Managers
    • Property owners
    • Maintenance Staff/Professional
    • Residents
    • Lenders
    • Realtors
    • Developers
    • Housing Authority Staff

    Our Accreditation Partners